FAQ

(Frequently Asked Questions)

We offer month-to-month leases to give you flexibility while still providing stability. We only ask that tenants give at least 60 days’ written notice before moving out.

We love pets—but we also care about keeping our homes safe and clean for everyone. Our pet policy varies by unit, but generally:

  • Pets must be approved in advance.
  • A pet deposit and monthly pet fee will apply.
  • Breed and size restrictions may apply.

Please ask us about the pet policy for a specific property.

Smoking and vaping are strictly prohibited inside all units. We strive to provide a clean and healthy living environment for every tenant. Smoking is only allowed in designated outdoor areas, if applicable.

This depends on the unit. The listing for each property will clearly state what’s included.

Yes. Renter’s insurance is required for all tenants. It protects your personal belongings in the event of theft, fire, or water damage.

For routine maintenance:

  • Log into your tenant portal and submit a maintenance request online.
  • We aim to respond to non-emergency issues within 24–48 business hours.
  • For emergencies (like flooding or loss of heat), call our emergency maintenance line listed in your online tenant portal.

Security deposits typically equal one month’s rent, but this may vary depending on your credit and rental history. The exact amount will be listed in your lease agreement..

A full move-out checklist is available in our online tenant portal.

Browse our Available Properties page, then click “Apply Now” on the listing that interests you. Applications are submitted securely online and typically reviewed within 48 hours.

We’ll run a background check, credit check, and verify income/employment.

The easiest way to pay is through your online tenant portal. You can:

  • Pay with a bank account or card.
  • Set up automatic payments.
  • View your rent history anytime.